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Direct Customer Care & Engineering Facility

Get in Touch with Sophix

Have questions about an order, need technical component advice, or want to explore B2B procurement? Our engineering support desk and warehouse lab in Chennai are ready to assist you.

Our Facility & Lab

No 465, 1st Floor, 11th Street, Periyar Nagar, Karanaipuducheri, Chennai, Tamil Nadu - 603210

WhatsApp Support

Mon – Sat from 10:00 AM to 5:00 PM IST

Support Email

For order updates, invoices & quotes

[email protected]
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Operating Hours

Monday – Saturday: 10:00 AM – 5:00 PM

Sunday: Closed (Weekly Off)

Timezone: Indian Standard Time (IST)

SOPHIX Facility Map Location

Karanaipuducheri, Chennai, Tamil Nadu 603210 (Near Guduvanchery)

Send us a Message

Fill out the form below and our customer support engineers will respond promptly.

WhatsApp Support

Chat directly with our technical support desk for immediate stock checks, order help, and rapid quotes.

Chat on WhatsApp
B2B & Bulk BOM Procurement

Need wholesale component pricing, scheduled deliveries, or consolidated institutional invoicing?

Upload BOM / Request RFQ
Rapid Engineering Response

We typically respond to inquiries within 1–3 business hours. Urgent delivery requests receive immediate priority handling.

Quick Help

Can I visit the Sophix facility to pick up parts in person?

Yes! Our facility is open for direct pickup and technical consultations between 10:00 AM and 5:00 PM (Monday through Saturday). We recommend contacting our team in advance so your order can be staged.

How fast do you respond to quotation requests and technical queries?

Messages submitted through this portal or via WhatsApp are typically responded to within 1 to 3 hours during active business hours, and within 24 hours on weekends.

Do you offer GST invoices for corporate and institutional procurement?

Yes. All commercial, university, and enterprise orders receive full 18% / 28% GST tax invoices with input tax credit (ITC) eligibility.